PRIVACY POLICY

 

Effective date: 13th Oct 2019

 

Introduction

 

Welcome to Hopstick Technologies Private Limited (“Company”, “we”, “our”, “us”)!  This Privacy Policy governs your use of our web pages located at http://www.hopsticks.com and our mobile application Hopsticks and any related software applications, mobile applications or web applications ("Platform") whether existing now or in the future (together or individually referred to as “Service”) operated by Hopstick Technologies Private Limited and its subsidiaries. 

 

We use your data to provide and improve the Service and/or Platform. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”). You acknowledge that you have read and understood Agreements, and agree to be bound by them. This policy is applicable to all existing, new and future users, including but not limited to users having access to business/restaurant pages to manage their business/restaurant listings.  

 

Definitions

 

SERVICE means the http://www.hopsticks.com website and Hopsticks mobile application and any related software applications, mobile applications or web applications ("Platform") whether existing now or in the future operated by Hopstick Technologies Private Limited.

 

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

 

USAGE DATA is data collected automatically either generated by the use of the Service or from Service infrastructure itself (for example, the duration of a page visit).

 

COOKIES are small files stored on your device (computer or mobile device).

 

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

 

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

 

DATA SUBJECT is any living individual who is the subject of Personal Data.

 

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

 

Information Collection and Use

 

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

(a)  Email address

(b)  First name and last name

(c)  Phone number

(d)  Address, State, Province, ZIP/Postal code, City

(e)  Cookies and Usage Data

(f)  Gender

(g) Food Allergies

(h) Food Preferences

(i)  Social Media Account Details

(j)  Location Data

 We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@hopsticks.com.

 

Usage Data


Location Data

 

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

(a)  Session Cookies: We use Session Cookies to operate our Service.

(b)  Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

(c)  Security Cookies: We use Security Cookies for security purposes.

(d)  Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

 

Other Data


While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, Aadhaar Number (or other taxpayer identification) number, office location and other data.

 

Use of Data


Hopstick Technologies Private Limited uses the collected data for various purposes: 

(a)  to provide and maintain our Service;

(b)  to notify you about changes to our Service;

(c)  to allow you to participate in interactive features of our Service when you choose to do so;

(d)  to provide customer support;

(e)  to gather analysis or valuable information so that we can improve our Service;

(f)    to monitor the usage of our Service;

(g)  to detect, prevent and address technical issues;

(h)  to fulfill any other purposes for which you provide it;

(i)  to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

(j)  to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

(k)  to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

(l)    in any other way we may describe when you provide the information;

(m)  for any other purposes with your consent.

 

Retention of Data


Transfer of Data

 


Disclosure of Data 


We may disclose personal information that we collect, or you provide: 

(a)  Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

(b)  Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

(c)  Other cases. We may disclose your information also:

(i)    to our subsidiaries and affiliates;

(ii)   to contractors, service providers, and other third parties we use to support our business;

(iii)  to fulfill the purpose for which you provide it;

(iv) for the purpose of including your company’s logo on our website;

(v)  for any other purpose disclosed by us when you provide the information;

(vi) with your consent in any other cases

(vii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

 

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  

Service Providers 


Analytics

 

We may use third-party Service Providers to monitor and analyze the use of our Service. 


Google Analytics

 

Firebase

 

CI/CD tools 

We may use third-party Service Providers to automate the development process of our Service.

 

GitHub


Advertising 


We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Google AdSense DoubleClick Cookie

 

Bing Ads

 

AdMob by Google

AdButler

 

Unity Ads

 

Behavioral Remarketing

Hopstick Technologies Private Limited uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

 

Google Ads (AdWords)

 

Bing Ads Remarketing

 

Twitter

 

Facebook

 

Pinterest

 

Payments

 

 

PayPal or Braintree:

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

FastSpring:

Their Privacy Policy can be viewed at http://fastspring.com/privacy/

Apple Store In-App Payments:

Their Privacy Policy can be viewed at: https://www.apple.com/legal/privacy/en-ww/ / https://support.apple.com/en-us/HT203027

Google Play In-App Payments:

Their Privacy Policy can be viewed at: https://policies.google.com/privacy?hl=en&gl=us / https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en

Stripe:

Their Privacy Policy can be viewed at: https://stripe.com/us/privacy

Square:

Their Privacy Policy can be viewed at: https://squareup.com/us/en/legal/general/privacy

 

Links to Other Sites

 

Children's Privacy

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us 

If you have any questions about this Privacy Policy, please contact us at support@hopsticks.com.